Early access: the directory is still filling out, and every rating here is a reported experience.
NR Unrated
Files.com
Files.com HackerOne
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Found a vulnerability?

If you would rather not deal with the vendor yourself, a BugRater analyst will submit it upstream on your behalf, with your explicit permission, and tell you what came back.

Ask BugRater to submit it

Private. The report body is encrypted at rest; BugRater holds the key, so the analyst working it can read it. Every read is logged.

Program metrics HackerOne · published

HackerOne’s own figures for this program, read from its public page, not reported by researchers and not part of the BugRater grade. Captured 3 Oct 2026.

What it pays, by severity

Critical $5,000 avg 12 reports indicative
High $1,924 avg 58 reports firm
Medium $739 avg 144 reports firm
Low $251 avg 139 reports firm

$314,199 paid to researchers in total, $119,550 of it in the last 90 days. Lifetime figure as HackerOne prints it: evidence this program has paid, not a promise about any one report.

Intake & responsiveness · last 90 days

Reports received
616
in 90 days
Resolved
453
all time, last one today
Participants
203
hunters engaged
Response efficiency
86%
meeting its targets, HackerOne’s figure
SLA misses
0
targets missed
Reports received · day by day, last 25 days 255–616
5 Sep 616 reports 3 Oct

Response targets it sets itself

First response
3 days
Triage
5 days
Bounty
30 days
Resolution
30 days

A target the program declared, not a measurement of it being met.

Getting in the door

Open to submit. Nothing HackerOne publishes stands between a hunter and a first report here.

Over 43 days (343 snapshots): intake up 393 reports; response efficiency up 18 points; 90-day payout up $96,300.

See how this programme’s report load compares to others →

Reviews

0 published

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Who this program credits

202 credited

Researchers HackerOne shows on this program’s public thanks list, best position first. “Recognised” is how many of a hunter’s submissions the program accepted; the ratio is their signal here, not our judgement of them.

# Researcher Reputation Recognised / submitted
1 atruba 587 22 / 39 56%
2 tolo7010 560 19 / 31 61%
3 mugalatoogin 522 20 / 31 65%
3 brdoors2 435 22 / 78 28%
4 luqii 495 12 / 23 52%
5 brdoors3 486 19 / 67 28%
6 whitecat 390 11 / 13 85%
7 iitexo 339 11 / 19 58%
8 0xdoubled 337 15 / 24 63%
9 no_01 321 4 / 8 50%
9 neex 173 3 / 3 100%
10 hundredpercent 319 8 / 19 42%
11 thsa 266 8 / 12 67%
12 decobb 257 6 / 10 60%
13 bichun 197 9 / 10 90%
14 kirasec 195 6 / 16 38%
14 gujjuboy10x00 74 7 / 17 41%
15 mcarpenter 187 6 / 6 100%
16 mdliss 186 6 / 9 67%
17 leira17 156 6 / 21 29%
18 hacnho 153 7 / 21 33%
19 bate5a 152 3 / 3 100%
19 gammarex 152 3 / 3 100%
21 redwise 140 3 / 5 60%
22 alpha 132 6 / 10 60%

Showing the top 25 of 202 credited on HackerOne.

Program profile HackerOne · imported

Facts published by HackerOne on the program's own page, not reported by researchers, and not part of the BugRater grade. Last checked 30 Sep 2026.

The secure, cloud-native MFT, SFTP, and file-sharing platform that replaces your file-tool stack and automates transfers across any cloud or partner.

Responsiveness
85% HackerOne’s figure
Swag
Offered
Currency
USD
Submissions
Open
Launched
Feb 2017
Scope entries
17 HackerOne’s count

Scope

18 assets
AssetTypeEligibilityMax severity
app.files.com URL ✓ bounty Critical
Files.com Command Line Interface (CLI) App DOWNLOADABLE EXECUTABLES ✓ bounty Medium
Files.com Desktop Application for Windows or Mac DOWNLOADABLE EXECUTABLES ✓ bounty Critical
Files.com Desktop v4 App (previously known as Desktop App) DOWNLOADABLE EXECUTABLES ✓ bounty Critical
Files.com Desktop v6 App DOWNLOADABLE EXECUTABLES ✓ bounty Medium
Show all 18 assets
AssetTypeEligibilityMax severity
Files.com Mobile App OTHER ✓ bounty Medium
Files.com On-Premise Agent DOWNLOADABLE EXECUTABLES ✓ bounty Medium
FIles.com REST API OTHER ✓ bounty Critical
Files.com SDK's OTHER ✓ bounty Critical
Files.com SDKs and MCP OTHER ✓ bounty Medium
Rest API OTHER ✓ bounty Critical
www.files.com URL ✓ bounty Low
your-assigned-subdomain.files.com URL ✓ bounty Critical
your-assigned-subdomain.hosted-by-files.com URL ✓ bounty Critical
developers.files.com URL out None
In-App AI Assistant OTHER out None
mail.files.com URL out None
status.files.com URL out None